COVID-19 UPDATES

Food safety, hand hygiene practices, and our cleanly kitchen & retail locations have always been of up most importance to us. Due to the COVID-19 we have added additional sanitation and safety measures at our retail and kitchen levels to ensure the safety of our team members and community.

Please read the following updates:

  • All retail locations are OPEN, however we have adjusted our normal business hours during this time. All locations are open Mon: 7-7pm, Tues-Thurs: 10-7pm, Fri: 10-6pm, Sat: 9-3pm [Sioux Falls weekend hours are 10-4pm Sat & Sun].
  • Minnesota store fronts are closed to the public, however our team members are still working normal business hours and all Minnesota customers can call your nearest location to pre-order or use our pre-order curbside website to order ahead: powerplatepickup.com
  • To reduce the amount of hands touching our products, our friendly team members will assist in helping you grab your order prior to checkout during our in store shopping experience.
  • Please be aware of others and practice social distancing when shopping in store. We ask you stay 6 feet away from others while shopping.
  • During this time, please do not bring re-usable shopping bags in store for the safety of our team members.
  • We are not accepting cash during this time.

Thank you all so much for understanding these changes during this time to keep our shopping experience safe and sanitary for our customers and team members.

FAQs

Where do you ship?

Power Plate Meals ships nationwide, excluding Alaska & Hawaii.

We provide free shipping with a purchase of 10 meals or more in the following states: North Dakota, South Dakota, Minnesota, Nebraska, Iowa, Wisconsin, Illinois, Indiana, Ohio, Kentucky, and Michigan. Unfortunately, we do not ship outside of the U.S.

How do you ship my order?

We safely package all of your meals and ship through UPS 1-2 day shipping. You will receive your package based on location of address. Meals are placed in an insulated cardboard box and kept cold with solid frozen ice packs to ensure your meals arrive safely.

What locations do you ship to?

We can ship directly to your residence, whether that be a house, condo, apartment, etc. Meals can also be shipped to businesses and|or your place of work. We even ship directly to any hotel, which is perfect when you travel and want to have your meals delivered to your vacation location.

How do I know the status of my order?

After we receive your order, you will be emailed an order confirmation, which proves that the order was placed and that we received it. You will also receive a UPS tracking number once your meals have been shipped.

How do I know when my order is ready?

You will receive an email with UPS tracking information so you will know the exact status of your order.

What payment options do you offer?

Online: We accept Visa, MasterCard, American Express, and Discover credit cards. We unfortunately do not accept cash, international credit cards, COD’s, checks, or money orders.

In Stores: We accept Visa, MasterCard, American Express, and Discover credit cards, as well as cash and ApplePay. Unfortunately we do not accept checks

How long do your meals last?

Meals will arrive frozen if shipped to ensure safe arrival of meals. If placed in freezer, meals are good for up to 3-4 months for best quality. If meals are placed in fridge to thaw, we suggest eating them within 5 days. Meals picked up fresh in stores are good for 7 days in the fridge from the date the meals were made.

Can I freeze and reheat my meals? What is the best way to store them?

You can freeze and reheat your meals.

The best way to store your meals is either in a refrigerator or freezer.

Reheating instructions:

  1. Remove lid.
  2. Place container in microwave for 90 seconds to 2.5 minutes if food is thawed, or 5-6 minutes if food is frozen. We recommend placing your frozen meal in the fridge the night prior to eating, then follow microwave instructions.
  3. Minimum cook temperature should be at least 165 degrees Fahrenheit.
  4. Let food cool prior to eating. Be careful when touching plastic container after being microwaved.

Is there a minimum meal purchase for orders?

Yes, we have a 4 meal minimum purchase on regular shipping orders. If you shop in store or pre-order for in store pick up, there is no minimum required.

How do I contact someone regarding my order?

You can email us at hungry2help@powerplatemeals.com or call 701-429-7076 any time during regular business hours.

How often can I re-order meals?

You can order meals as frequent as you would like. You can order on a one time, weekly, and monthly basis, whatever works best for you! Our menu does change every 2 weeks, so there is always something new to try!!! You can also sign up for our weekly meal plans and get meals shipped to you every week, while saving money.

Privacy & Security

Here at Power Plate Meals we take your personal information very serious and under no circumstance will sell or share your contact information. Your payment will be processed through authorize.net, one of the leaders in security and compliance.

Didn’t answer your question?

Please send us an email at hungry2help@powerplatemeals.com and our Customer Care Team will be in touch within 24 business hours. Thank you!